Shipping policy

Shipping Policy

At JFen, we strive to get your orders to you quickly and efficiently. Here's an overview of our shipping policies:

Processing Time

- We aim to process and ship all orders within 24-48 hours of receipt.
- Processing time may vary during peak periods or holidays.

Shipping Options

- We offer the following shipping options:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Priority Shipping (1-2 business days)
- Shipping rates and estimated delivery times are calculated at checkout.

Shipping Rates

- Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination.
- We offer free standard shipping on orders over [$X].

Delivery Areas

- We ship to the contiguous United States, Alaska, Hawaii, and Puerto Rico.
- International shipping is not currently available.

Tracking Information

- Once your order ships, you will receive an email with tracking information.
- You can use this tracking number to track the status of your package.

Delivery Issues

- If your package is lost, damaged, or delayed, please contact our customer service team.
- We will work with you to resolve the issue and ensure your order is delivered to you.

Signature Upon Delivery

- For security purposes, some packages may require a signature upon delivery.

Holidays and Weekends

- Our shipping carriers do not operate on weekends or holidays.
- Orders placed during these times will be processed on the next business day.

If you have any questions or concerns about our shipping policies, please don't hesitate to contact us.